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IT Infrastructure
Our infrastructure includes a network of 350-networked workstations
with Multi-shift operation. Our facility is deployed on our
redundant, robust and high available cluster of servers within the
Artech India & Artech US data-centers consisting Secured VPN
connectivity, Redundant T1 Lines with BGP routing.
The infrastructure provided includes:
- High Availability Servers
- Fast Networks
- Data Protection
- Real Time Data Backup
- Fool-proof security of servers
- Server Deployment, Resource allocation, Server Monitoring
Architecture
Servers
Additional Server can be added live into this configuration at
anytime to increase the capacity. Each node is minimum of:
Xeon 3.0 GHz Single CPU
With RAID L1
3 GB RAM
Multiple LAN Cards – bonded together for fault tolerance
Redundant SMPS power supply
Windows 2003 Enterprise and Standard editions
Lotus Domino as Email Server in a clustered environment.
Clients
Intel P-IV 3 Ghz, 512 MB RAM with Microsoft Windows Vista and
Windows XP Professional operating systems.
Fast Networks
Artech’s network is divided into three Zones – Internal, External
and DMZ.
LAN: - Artech India implemented Gigabyte network consisting of Layer
3 and Layer 2 switches with VLANs.
WAN: - Artech India is having two dedicated Internet leased line
with BGP routing.
24 x 7 Support/Monitoring
An effective monitoring system is extremely crucial for ensuring
maximum uptime. Our monitoring systems and tools provide our system
administrators with an all-encompassing view into the health of our
distributed infrastructure. We monitor a large number of parameters
related to the health of our servers and individual services that
reside on them. Services monitored include:
Network Connectivity
Server Disk Space Utilization
Server CPU Utilization
Server Memory Utilization
Web Services Availability - HTTP, HTTPS & FTP
Email Services Availability - SMTP, POP & IMAP
Database Services
DNS Services
Log Files
If any server or service fails, or any resource utilization exceeds
specified limits, then a notification is received by our
Infrastructure Monitoring Staff. The notification system also
handles escalation of issues i.e. if the issue is not resolved
within 'x' minutes, SMS alerts are sent out to higher-level system
administrators, and subsequently to Management.
All of this allows us to detect and resolve any issue within minutes
of it happening and ensures maximum uptime for our end users.
Security
Security is an ongoing activity for the administrators. Security
covers
Privacy- Information within our infrastructure and systems
will only be accessible by authorized users
Integrity - Data and information with our infrastructure
cannot be tampered with by any unauthorized user
Data Protection - Data within the systems cannot be harmed,
deleted or destroyed. Strict control on Entry/Exit of Media. Real
Time Data backup on LTO Media using Veritas.
Identification and Authentication - Ensures that any user of
the system is who he / she claims to be and eliminates chances of
impersonation
Firewalls – Artech India is having Watch Guard Peak series
hardware firewall for Intrusion Detection and Prevention. Barracuda
Spam and Antivirus Firewall for E-Mail Server.
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